Welcome to our FAQ section

Here you can find answers for some of the questions that are frequently asked. If you can’t find an answer to your question, feel free to contact us.

What is medical tourism?

Medical tourism is simply the process of traveling abroad to a specific destination to obtain certain medical procedures. Medical tourism is certainly not a new concept. Canadians and Europeans have been traveling outside their regions for years to obtain medical procedures due the long waiting periods associated with socialized medicine. The global elite have been traveling to the US for years as well to our world renowned hospitals, such as Johns Hopkins, Mayo Clinic, Cleveland Clinic and MD Anderson. Now US citizens have an excellent opportunity to seek top quality procedures outside the US, where they can recover in anonymity and luxury at more affordable rates.

Who are medical tourists?

Medical tourists are generally residents of the industrialized nations of the world and primarily originate from The United States, Canada, Great Britain, Western Europe, Australia, and The Middle East. But more and more, people from many other countries of the world are seeking out places where they can obtain their medical care at an affordable cost.

What services are included?

Please follow this link to receive more information about our process.

Why should I consider medical procedures outside of my Country?

The cost of the medical procedures in Serbia is generally 50 to 80 percent less expensive than the same procedures in other US or European countries. This cost differential enables you the opportunity to have a vacation in a beautiful country, recover in complete anonymity, and then return home having spent less than the procedure alone in your country.

What happens if something goes wrong?

A legitimate concern that most people have when considering medical care abroad is legal recourse if something goes wrong. To date no formal legal framework has been established to protect international patents while receiving medical care outside the Country of residence. If this is an overriding concern to you, then you should perhaps consider remaining in your Country of residence for your medical procedure. In the unlikely event that some medical malpractice error does occur, it would be very unrealistic to expect any financial recourse in a foreign jurisdiction.

However, it is important to understand that international patients still have tremendous leverage in insuring the best possible outcomes. This leverage is the international brand image of any hospital seeking to attract foreign patients. They fully understand that one mistake with an international patient could potentially end up on CNN Headline news the next day. Such negative publicity would certainly be a detrimental blow to their international patient flow for some time. Since these hospitals have invested vast resources in cultivating their global brand image, they have a huge incentive to insure that you are safe and satisfied during every phase of your medical retreat. Of course there are still no guarantees when undergoing surgery, but that goes for your local hospital down the street from you as well.

Is cost the most important factor that I should consider?

Absolutely not, however, cost is always an important factor to consider when seeking medical care. If you work with Link4MED, we will assist you in finding the facilities and doctors that will be much less expensive than in your country.

What is the typical cost difference of medical procedures abroad?

The difference in price depends upon the medical procedure you choose. In reviewing the cost of many procedures in the US, Canada, most of European countries, versus the same ones performed in Serbia, costs are typically 50-80% lower in Serbia. If you have received quotes for $10,000, you can expect the same procedure to cost between $2,000 and $5,000. This significant cost reduction enables you purchase a round trip air ticket, recover in a 5 star resort, buy a new wardrobe, and return home saving money.

Why is medical care so much cheaper in certain countries?

Although many countries have imitated world-renowned health care system in terms of quality and technology, they have not adopted their legal system completely. For example, doctors in the US are required to pay medical malpractice insurance that usually cost over $100,000 annually. Foreign doctors are required to pay medical malpractice insurance as well, but their costs are as low as $4,000 annually. In addition to this insurance, certain economies are at different stages of development. This absolutely does not mean that their healthcare technologies and institutions are behind. In fact, most of the private hospitals use exactly the same equipment and instruments as the most advanced hospitals in the US.

Here are some other reasons why the costs are less overseas:

  • Lower cost of labor
  • Lower real estate values
  • Lower construction costs (to build hospitals)
  • Favorable exchange rates
  • Lower government taxes
  • No accounts receivable collections issues with medical tourism patients (cash/credit card payment before release from hospital)
  • No emergency room bad debt
  • Less administrative paper shuffling
  • Less bureaucracy/red tape
  • Cheaper medical supplies/equipment/medications

How can I trust the quality of the foreign doctors?

To begin with, one of our key service offerings to you is to provide all the information to you about the doctors in order for you to make the most educated decision possible. We will provide you with resumes. If you are still not comfortable, we will work to provide you with the information about the doctors that is important to you.

How can I correspond with a doctor in a foreign country?

As part of our health tourism service, we will help facilitate the initial consultation between you and the doctor. Additional correspondence before traveling can be conducted via phone or email, if desired.

Are the hospitals safe?

We will do all that we can to insure that you are comfortable with the hospitals that you review. A large part of our value to you is that we have visited these facilities personally and can attest to their standards of hygiene, modernity and use of technology. We will also be your contact person to assist in obtaining necessary statistics for your chosen facility. Additionally, the hospitals in our network have accreditation from their government and non-government entities.

Can you select or advise which doctors and/or hospitals to visit?

Our sole purpose is to provide you with the necessary tools and information to make an informed and educated choice about medical tourism options. We absolutely will not encourage, advise, advocate or underwrite any of the doctors or healthcare facilities in our network. The choice is completely up to you. We will facilitate your research and provide answers to multitude of questions that you may have.

What if I don’t find the procedure that I am interested in on you website?

If you are interested in or require a certain procedure that is not listed on our website, please contact us so that we may assist you in your search. Our network covers a wide spectrum of medical procedures, from the least invasive procedures to the most advanced procedures.

How can it be safe to travel after a procedure?

Your travel plans will be entirely dictated by the procedure you select. Once you select a procedure, we inform you about the recommended recuperation time required before return travel.

Why should I work with a medical tourism service agency?

You don’t have to work with a medical tourism service agency. You can contact an overseas hospital directly, schedule your appointments, and book all your arrangements on your own. Many people have done this. However, if you work with a reputable service agency, they have taken care of all the guesswork for you. They have personally inspected all of their affiliate hospitals, met the doctors, and have established strong relationships with their affiliates. They will have a direct connection to all the administrators of your hospital. Equally important, they will have many past clients that have had your procedure, whom they can refer you to speak about their experience with the destination, the doctor, the hospital, and even the hotel. Pages could be written about the value of working with a service agency, versus attempting to manage the process on your own.

How long will I have to remain in the destination after my procedure?

It depends on your selected procedure. In most cases the required length of stay in your destination will be between 2 and 4 weeks. Your doctor will advise you on the length of stay in the hospital and destination in your initial pre-travel quotation.

What if I need to make changes to my itinerary when I am already abroad?

No problem. If you need to make any changes to your medical retreat itinerary, your contact from Link4MED will take care of all the work for you. They will revise your flight itinerary, as well as your hotel stay. They will even contact family and friends back at home to inform them of your changes if necessary.

How can I contact Link4MED while am I abroad?

Prior to you departure, you will be given contact numbers. In most cases, you will receive a cell phone to use through the duration of your medical retreat. This cell phone is programmed with all the pertinent phone numbers that you will need. See this page for more information.

Can I make my own flight arrangements?

Yes. You can make your own flight arrangements. However, we strongly encourage our clients to use our affiliate travel partner so that in the event you need to make any changes to your medical retreat flight itinerary, we easily work with our travel partner to make those changes on your behalf. Although you may find a cheaper flight over the internet, making changes could be very difficult.

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