Welcome to our FAQ section
Here you can find answers for some of the questions that are frequently asked. If you can’t find an answer to your question, feel free to contact us.
Frequently Asked Questions
Who is Link4MED?
Link4MED is the first organization in this region that wants to give you the opportunity to help yourself in best possible way. In this way, we want to help you, who have completely unexpectedly faced all the challenges of illness to reach the best possible doctors and medical institutions for your health.
Trying to keep treatments and programs we offer you affordable, we only choose the best doctors, the most renowned medical facilities, an innovative approach to diagnosis and treatment.
Every day we are expanding and improving our offer with better and better programs, and improving our work so that we can help you as much as possible. We listen to what you are looking for and what treatments you are interested in.
What services do we offer?
With help of our partner clinics & hospitals, tourism agencies, we will arrange your medical treatment as well your air tickets, visas, transport, accommodation and all leisure activities. This means you don’t have to worry about anything and you can concentrate on your treatment and recovery. Link4MED acts as facilitator or middleman for patients seeking for a help abroad, and a clinics and hospitals at the other hand.
Why should I use services of medical coordinator?
The key reason, is that medical coordinators serve as the liaison or mediator between you and the international hospitals and doctors. In effect, it is the facilitator’s job to repackage the medical provider’s service offering, make it more appealing, and then guide you along the medical tourism process. For those trying to decide whether or not to use a coordinator, it is important to weigh both the advantages and disadvantages they provide.
Link4MED ensure that each patient not only receives quality medical care but maximum support and comfort as well. We check patient satisfaction surveys to see how our partner hospital accommodate international patients in terms of communication, services, religious, dietary needs and other cultural considerations.
Why should I consider medical procedures outside of my country?
Transition of the state health system, unpreparedness and inexperience in the organization of work with patients in the private healthcare system, uniform approach and ignorance to the patient leads to a huge dissatisfaction of patients with the services provided in the Balkan market region.
This information may be unexpected to you, but almost all the treatments we offer abroad are also cheaper than in your country.
Also, we have chosen to offer you treatments that are not available in your countries, which are not offered or in any way restrictively offered, or that are completely innovative, have a new and modern approach and as such do not exist in the Balkans.
How can I correspond with a doctor in a foreign country?
As part of our service, we will help facilitate all the necessary activities between you and the doctor.
Additional correspondence before traveling can be conducted via phone or email, if desired.
Can you select or advise which doctors and/or hospitals to visit?
Our sole purpose is to provide you with the necessary tools and information to make an informed and educated choice about medical tourism options. We absolutely will not encourage, advise, advocate or underwrite any of the doctors or healthcare facilities in our network. The choice is completely up to you.
We will facilitate your research and provide answers to multitude of questions that you may have, and we will guide you to choose the best treatment for your health condition.
Can I make my own flight & accommodation arrangements?
Yes. You can make your own flight and accommodation arrangements. However, we strongly encourage our clients to use our travel agency partner recommendations so that in the event you need to make any changes to your flight itinerary, we easily work with our travel partner to make those changes on your behalf.
Although you may find a cheaper flight over the internet, making changes could be very difficult.
What if I don’t find the procedure that I am interested in on you website?
If you are interested in or require a certain procedure that is not listed on our website, please contact us so that we may assist you in your search. Our network covers a wide spectrum of medical procedures, from the least invasive procedures to the most advanced procedures.
How long will I need to stay in foreign country?
Your travel plans will be entirely dictated by the procedure you select. Once you select a procedure, we inform you about the recommended time that you need to tay in foreign country required before return travel. It depends from treatment to treatment and from case to case.
How can I contact Link4MED while am I abroad?
Prior to you departure, you will be given contact numbers of coordinators and stuff of hospital which you choose for your treatment. Anyhow, you can allways contact Link4MED coordinators through phone, Viber, WhatsApp or Skype.
Can I prepare all obligatory preparation exams/tests at my home clinic?
Usually, it is no problem to do it that way.
However, if at the request of the clinic you still need to do some or all of the analysis at their hospital / clinic, this will be clearly indicated to you as well as the cost of those analyzes.
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